Introduction
At Marzook, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website.
INFORMATION WE COLLECT
Personal Information
When you interact with our website, we may collect the following information:
- Name, email address, and phone number
- Billing and shipping address
- Payment details (processed securely via third-party providers)
- Account login details (if applicable)
Automatically Collected Information
When you browse our website, we automatically collect certain data, including:
- IP address and device information
- Browser type and time zone
- Pages viewed and products interacted with
- Referral source (how you arrived on our website)
- Cookies and similar tracking technologies
HOW WE USE YOUR INFORMATION
We use your information to:
- Process and fulfill orders
- Communicate with you regarding purchases or inquiries
- Detect and prevent fraud or unauthorized activity
- Improve our website, services, and customer experience
- Analyze performance of marketing and advertising campaigns
- Send updates or promotional content (only if you opt in)
SHARING YOUR INFORMATION
We do not sell your personal information.
We may share your information with trusted third parties to operate our business effectively, including:
- Shopify to power our online store
- Payment processing providers
- Shipping and logistics partners
- Analytics and marketing platforms
We may also disclose information if required by law or to protect our rights.
DATA RETENTION
We retain your order and personal information for our records unless and until you request deletion, subject to legal and operational requirements.
YOUR RIGHTS
You have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Request deletion of your data
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us at:
info@marzook.shop
COOKIES
Our website uses cookies and similar technologies to:
- Enhance your browsing experience
- Understand user behavior
- Improve website functionality and performance
You may manage or disable cookies through your browser settings.
THIRD-PARTY SERVICES
Our website may include links or integrations with third-party services. We are not responsible for the privacy practices or content of these external platforms.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.
CONTACT
For questions, concerns, or requests regarding this Privacy Policy, please contact:
info@marzook.shop
Marzook
2nd Floor, Maalouf Building
Arax Street, Dawra, Lebanon